Negotiation Skills Training - Perth
Negotiation Skills Training - Perth
Ever walked out of a meeting feeling like you just got steamrolled? You know that sinking feeling when you realize you agreed to something that wasn't really in your best interest, or when a conversation that should have been collaborative turned into a battle you weren't prepared to fight. Maybe it's the pushy vendor who somehow convinced you to pay more than your budget allowed, or the colleague who managed to dump their workload on your desk while making it sound like they were doing you a favor.
Here's the thing - negotiation isn't just for lawyers and car salespeople. It's happening every single day in your workplace, whether you recognize it or not. From asking for resources for your project to working out deadlines with other departments, from salary discussions to managing client expectations - you're negotiating constantly. The problem is, most of us never learned how to do it properly, so we either avoid it altogether (and get walked over) or we go in swinging and damage relationships we need to maintain.
This isn't about becoming some slick, manipulative dealmaker. It's about having real conversations where everyone feels heard and you actually get results that work for everyone involved. You'll learn how to prepare for those tricky discussions, how to find out what the other person really needs (it's usually not what they're asking for), and how to present your case in a way that makes sense to them. We'll show you how to handle the person who tries to bulldoze through every conversation, how to create options when things seem stuck, and how to wrap up agreements that actually stick.
You'll practice with scenarios that mirror your real workplace challenges - not some theoretical case study about buying a house. Think budget discussions with your manager, negotiating project timelines when everyone wants everything yesterday, working through disagreements with team members, and handling those conversations where emotions start running high. We'll cover the psychology behind why people say yes or no, how to read the room when tensions are building, and practical techniques for keeping discussions on track even when they start going sideways.
What You'll Learn
How to prepare for any negotiation so you're not caught off guard by curveball questions or unreasonable demands. You'll know exactly what you want, what you're willing to give up, and what your walkaway point is before you ever sit down.
The art of asking questions that uncover what's really driving the other person's position. Most conflicts happen because people are arguing about solutions instead of understanding the actual problem underneath.
Techniques for staying calm and focused when someone's trying to pressure you or when the conversation gets heated. You'll have a toolkit of responses for common tactics people use to try to throw you off balance.
How to create win-win solutions that don't leave anyone feeling like they lost. This isn't about splitting everything down the middle - it's about finding creative options that give both sides what they actually need.
Practical strategies for different types of workplace negotiations, from one-on-one discussions to group situations where multiple people have competing interests.
How to close agreements properly so everyone's clear on next steps and nobody comes back later claiming they misunderstood what was decided.
The Bottom Line
You'll leave this training with confidence to handle those workplace conversations you've been avoiding or dreading. Instead of feeling like negotiations are something that happens to you, you'll have the skills to guide them toward outcomes that work for everyone. Your colleagues will notice the difference - they'll find you easier to work with because you'll be better at finding solutions instead of just stating positions. And honestly, you'll probably find yourself less stressed about those difficult conversations because you'll know you can handle whatever comes up.
This isn't about winning every argument - it's about having better conversations that lead to better results for everyone involved.